Ryu jip. ★★★★★
Overall Experience: 10/10
I highly recommend to everyone who is new to bullion buying. I am impressed with business professionalism of the team and the clear process of transaction: I placed my order online, I emailed sales team to confirm availability of the product, I received a very fast & clear reply from Mr.Francis (confirmation) & Mr.Glenn (availability) within 24hours. I visited the retail office on weekends. Mr. Francis processed my transaction and I am impressed with the professional process in terms of the product presentation (verification of authenticity- weighting, metal scanning 99.99%) before client acceptance. Mr. Francis also clearly presented the details of other business services and features (advantage of storing onsite and Peer to Peer products), I like that he demonstrated how to make sense of the data provided in the website (especially the peer-to-peer business & process of transactions).
I like the formal business conduct & clear professional presentation -- sharing/imparting the knowledge and information to help the client make their informed decision on available products (onsite & website).
Based on what I have experienced first hand, I have decided that I will be a repeat customer.
Thank you!