Silver Bullion is a very trustworthy company. I do feel safe buying and storing my bullion with them. My relative has actually gone and scout around for a trustworthy company to buy and store silver and she actually went into the company to make sure it is reliable and sure enough, she trust Silver Bullion too! My experience with Silver Bullion has been excellent. All my requests have been responded with professionalism. I once attached a wrong file and I got a reply immediately saying my file has been e-shredded to make sure all my details are protected! Besides, Silver Bullion does provide a lot of information and market updates which I think is really useful! And again, it only re-enforces its trustworthiness.