Schedule of Charges
- Authentication & Parcel Audits
Physical Parcel Audit (for the first two hours plus 100.00 SGD for every hour thereafter) 200 SGD Live Audit - virtual audit (for the first two hours plus 100.00 SGD for every hour thereafter)* 200 SGD Bullion Purity ECM check (on a per item basis)* 2 SGD DUX bullion test with online report and TPS (on a per item basis) 50 SGD
*minimum 50 SGD per session.
- Cost of Storage
Storage rate per silver ounce per year 0.2774 SGD Storage rate per gold or platinum ounce per year 9.8550 SGD Storage rate per nickel ton per year 305.11 SGD Storage rate per cobalt ton per year 762.78 SGD Parcel audit (for the first two hours plus 100.00 SGD for every hour thereafter) 200 SGD Parcel repackaging 6 SGD Parcel transfer from one account to another (on a per parcel basis) 25 SGD Parcel withdrawal charge (on a per parcel basis) 25 SGD Armed delivery of parcel to a Singapore address (up to 500 kg) 299 SGD
Transfer-in charge* Varies DUX testing and parcelization for transfer-in** Varies
*charges vary depending on the discount tier. Refer to the transfer-in page.
**charges vary depending on bullion type and quantity. Refer to the transfer-in page.
- Late Payment & Cancellation
Late payment penalty (as a percentage of the amount due)* 1.00% Order cancellation charge (on a per order basis) 5.00% of the Order Total /
45.00 SGD whichever is higher
Market loss charge on order cancellation (on a per order basis)** Selling price difference
*subject to a minimum of 1.00 USD/1.00 SGD and chargeable at payment due date and for every 15 days thereafter.
**calculated based on the selling price difference between order date and order cancellation confirmation, multiplied by the total ounces ordered. Any market gain by us on cancellations initiated by you shall not be refunded and shall remain our property.
- Secured Peer-to-Peer Loans
Late Payment Penalty (as a percentage of the amount due)* 1.00% Loan Admin Fee - 1 Month Loan (as a percentage of principal amount per annum) 1.00% Loan Admin Fee - Other Loan Tenors (as a percentage of principal amount per annum) 0.50% Loan Advance Fee (as a percentage of the amount financed) 0.50% Agent Platform Fee (for loans created through third-party platforms) TBA
*subject to a minimum of 1.00 USD/1.00 SGD and chargeable at payment due date and for every loan start date thereafter.
- Credit/Debit Card Charges
Credit card transaction charge (SGD) 3.5% Credit card transaction charge (USD) 4.5%
- Bitcoin and Ethereum Charges
Buying metals with Bitcoin or Ethereum (Min. 1,000.00 USD)* 4% Selling metals for Bitcoin or Ethereum * 4%
* from the bid-ask rates on https://www.kraken.com/
- Gold Savings Account
Buy Premium for S.T.A.R. Gold Grams 2.00% Sell Premium for S.T.A.R. Gold Grams 0.00% Storage Fee for S.T.A.R. Gold Grams (minimum of 0.1g per annum)* 0.35%
*calculated daily based on your average daily holdings against the closing spot price of gold. Charged on gold sale or monthly to your gold balance if the total accumulated storage fees are greater or equal to 0.1g..
- Other Charges
Uncollected Order Fee (as a percentage of the Order Total) 1.00% Currency Holding Fee – Euro (as a percentage of the average monthly Euro account balance)* 1.00% Currency Holding Fee – Swiss Franc (as a percentage of the average monthly CHF account balance)* 1.00%
*calculated daily and billed monthly for Cash Balances and Peer-to-Peer Fund Balances held for more than 30 calendar days and with average monthly balance exceeding EUR 5,000 and CHF 5,000.