Storage fees cover the secure and insured storage of precious metals in a S.T.A.R. Storage parcel. These fees are calculated as a percentage of the market value of the metals in storage, based on the spot price at the time of purchase and, subsequently, at the time of storage renewal. Storage periods can be prepaid for up to five years, and any unused prepaid storage fees are refundable if the parcel is sold or delivered before the period ends.
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Your Current Fees
You have 0 points
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10,000 points required
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50,000 points required
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| Metal Type | Standard Rate | Discounted Rate | Bulk Rate |
|---|---|---|---|
| Silver | 0.70% | 0.60% | 0.50% |
| Gold | 0.35% | 0.30% | 0.25% |
| Platinum | 0.45% | 0.40% | 0.35% |
| Palladium | 0.45% | 0.40% | 0.35% |
| Nickel | 1.50% | 1.30% | 1.10% |
| Cobalt | 2.50% | 2.30% | 2.10% |
| Percentages represent annual storage charges, based on the locked-in spot metal price at the time of order submission. You can lock-in storage charges for up to 5 years. | |||
The storage fee structure offers discounted rates based on the total weight of metals stored and are measured in storage points (points). Points are automatically updated regularly and affect the rates for future storage based on total holdings. Only metals currently stored are counted toward points, and any open orders, sellback or withdrawal requests are excluded from the total points.
Transfer-In fees cover the process of receiving, DUX testing, and parcelizing precious metals for deposit into S.T.A.R. Storage.
| Service | Fee |
|---|---|
| Transfer-in (DUX test and packaging) | Varies |
Please refer to the Transfer-In page for specific rates.
Learn MoreAdditional fees for parcel withdrawal, shipping and logistics services for domestic and international transport of parcels in or out of S.T.A.R. Storage
| Service | Fee |
|---|---|
| Parcel Withdrawal Charge | 25.00 SGD per parcel |
| Armed Delivery to Singapore Address (up to 500 kg) | 299.00 SGD |
| International Shipping | Request for quote |
Armed delivery within Singapore is available for parcels up to 500 kg. For international shipping, a customized quote will be provided based on destination, parcel weight, and specific requirements.
Parcel audit fees cover the cost of physical or virtual inspections of S.T.A.R. Storage parcels, allowing clients to verify their holdings.
| Service | Fee |
|---|---|
| Physical Parcel Audit | 400.00 SGD for the first two hours, plus 200.00 SGD for each additional hour |
| Live Audit - Virtual Audit | 400.00 SGD for the first two hours, plus 200.00 SGD for each additional hour |
| Audit Confirmation | 50.00 SGD per confirmation (excluding courier charges) |
Parcel audits are available by appointment only. Audit confirmations can be provided for customers’ financial auditors at an additional fee. Courier charges apply if a hardcopy confirmation is required.
Additional fees for specific services related to parcel management and account transfers.
| Service | Fee |
|---|---|
| Parcel Repackaging | 6.00 SGD per parcel |
| Parcel Transfer (Personal/Joint) | 25.00 SGD per parcel |
| Parcel Transfer (Company/Trust) | 50.00 SGD per parcel |
| Balance Transfer (Personal/Joint) | 25.00 SGD per currency |
| Balance Transfer (Company/Trust) | 50.00 SGD per currency |
When buying or selling S.T.A.R. Grams, a buy or sell premium is applied for each transaction.
| Premium Type | Silver Gram | Gold Gram | Platinum Gram |
|---|---|---|---|
| Buy Premium | |||
| Sell Premium |
The buy premium is added to the spot price at the time of purchase, while the sell premium is deducted from the spot price at the time of sellback.
Storage fees for S.T.A.R. Grams cover the secure and insured storage of allocated precious metals linked to each gram of gold, silver, or platinum held.
| Metal Type | Fee |
|---|---|
| Silver Gram | 0.70% per annum on daily average holdings |
| Gold Gram | 0.35% per annum on daily average holdings |
| Platinum Gram | 0.35% per annum on daily average holdings |
Storge fees are calculated daily based on market value (closing spot price) of metal(s) held and are billed by deducting accrued amounts from your holdings at the start of each month, subject to an annual minimum storage amount of 0.01 grams for gold and platinum, and 10 grams for silver.
| Service | Fee |
|---|---|
| Silver Grams Transfer (Personal/Joint) | 25.00 SGD per 10,000 grams |
| Gold/Platinum Grams Transfer (Personal/Joint) | 25.00 SGD per 1,000 grams |
| Silver Grams Transfer (Company/Trust) | 50.00 SGD per 10,000 grams |
| Gold/Platinum Grams Transfer (Company/Trust) | 50.00 SGD per 1,000 grams |
S.T.A.R. Grams holdings transfer fees are billed per specified interval. For example, a transfer of 2,500 Gold Grams for a personal/joint account will be billed at 75.00 SGD.
Additional fees for borrowing and lending within the Secured Peer-to-Peer Loan platform.
| Service | Fee |
|---|---|
| Loan Admin Fee - 1 Month Loan | 1.00% p.a. of principal amount |
| Loan Admin Fee - Other Loan Tenors | 0.50% p.a. of principal amount |
| Loan Advance Fee | 0.50% of the amount financed (fixed) |
| Late Payment Penalty | 1.00% of the amount due (fixed) |
| Agent Platform Fee | 2.00% of loan principal |
The Late Payment Penalty is subject to a minimum of 1.00 USD or 1.00 SGD and is charged at the payment due date and for each subsequent loan start date if overdue amounts remain unpaid.
The Agent Platform Fee applies only to borrowers for loans created through third-party platforms, such as those using collateral like watches.
The authentication fee to cover a non-destructive testing and verification of precious metals are:
| Service | Fee |
|---|---|
| Bullion purity ECM Check | 2.20 SGD per item |
| DUX Bullion Test with Online Report and TPS | 55.00 SGD per item |
The Bullion Purity ECM check is charged per item, with a minimum session fee of 55 SGD. The DUX Bullion Test includes a detailed report and TPS verification.
Additional fees for processing payments in cryptocurrency and credit cards.
| Cryptocurrency Payments | Fee |
|---|---|
| Buying with BTC / ETH /LTC /BCH | 1.50% of transaction amount |
| Selling Metals for BTC / ETH / LTC / BCH | 4.00% of transaction amount |
| Buying Metals with USDC | 1.50% of transaction amount |
| Selling Metals for USDC | 4.00% of transaction amount |
| Buying Metals with USDT | 1.50% of transaction amount |
| Selling Metals for USDT | 4.00% of transaction amount |
Cryptocurrency payment processing fees are based on the bid-ask rates provided by Kraken (https://www.kraken.com).
| Credit Card Payments | Fee |
|---|---|
| Credit Card Transaction Charge (SGD) | 3.50% of transaction amount |
| Credit Card Transaction Charge (USD) | 4.50% of transaction amount |
These fees apply to each transaction, with the credit card fee varying by transaction currency (SGD or USD).
Additional fees associated with late payments on orders and negative balances, order cancellations, and other request.
| Type | Fee |
|---|---|
| Late Payment Penalty | 1.00% per month |
| Order Cancellation Charge | Higher of 5.00% of Order Total or 45.00 SGD |
| Uncollected Order Fee | 1.00% per month of Order Total |
| Time and Materials Billing | 100 SGD per hour or 500 SGD, whichever is higher |
| Deceased Account Administration | Higher of 1% of account value or 500 SGD |
The Late Payment Penalty applies to overdue amounts on orders and negative balances. This fee is subject to a minimum of 1.00 USD or 1.00 SGD and is charged at the payment due date, then every 30 days thereafter until settled.
Time and Materials Billing covers exceptional services outside the normal scope of business, including special report calculation and preparation, couriered documents, and assistance with account-related legal proceedings (e.g., divorce settlements, bankruptcy proceedings, trust dissolutions, and corporate account liquidations). This service is billed at a rate of 100 SGD per hour or a minimum of 500 SGD.
Deceased Account Administration involves a one-time administration fee for handling accounts of deceased customers, billed at the higher of 1% of the account’s aggregate value or 500 SGD.