How will I receive payment for my sellbacks?

We usually pay via bank transfer to a bank account in the customer's name for sellbacks at our retail store.

Customers may alternatively request to be paid via check. 

Payments on local sellbacks exceeding SGD 100,000 shall be made within 2-5 business days.

Please note that sellbacks for cash in-store are limited to below SGD 20,000.

We will be required to collect all necessary information from the customer for AML/KYC purposes.

For sellbacks through S.T.A.R. Storage, payment will be credited to your linked Bank Account within two (2) business days. For transactions above SGD 250,000, or if we experience a high volume of concurrent customer sell orders, payment will be credited to your account by wire transfer within five (5) business days.