Will you obtain a copy of my NRIC/passport when I am selling back my metals at your office?

For local sellbacks at our office, kindly note that we will have to make a copy of your NRIC or passport for identification purposes during the sellback process.

This is in compliance with the Personal Data Protection Act for NRIC and Other National Identification Numbers (issued 31 August 2018), under clause 3.13 and 3.16 as shown below:

"3.13 PDPC would generally consider it necessary to accurately establish or verify the identity of individual to a high degree of fidelity in the following situations –

a) Where the failure to accurately identify the individual to a high degree of fidelity may pose a significant safety or security risk. For example, visitor entry to preschools where ensuring the safety and security of young children is an overriding concern; or

b) Where the inability to accurately identify an individual to a high degree of fidelity may pose a risk of significant impact or harm to an individual and/or the organisation (e.g. fraudulent claims). Such transactions typically relate to healthcare, financial or real estate matters, such as property transactions, insurance applications and claims, applications and disbursements of substantial financial aid, background credit checks with credit bureau, and medical check-ups and reports

3.16 Where the collection of the NRIC number (or copy of NRIC) is necessary to accurately establish or verify the identity of the individual to a high degree of fidelity, it would generally be considered reasonable for the organisations to require the consent of the individual to collect, use or disclose his or her NRIC number for the stated purpose."